Privacy Policy

This privacy policy governs the manner in which the Business Writing Academy (“the academy”) collects, uses, maintains and discloses information collected from users (each, a “Student”) of the academy. This privacy policy applies to the academy and all courses offered by the academy.

Personal identification information

We may collect personal identification information from students in a variety of ways, including, but not limited to, when students enrol in the academy or a course within the academy, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in our academy. Students may visit the academy anonymously. We will collect personal identification information from students only if they voluntarily submit such information to us. Students can refuse to supply personal identification information but doing so may prevent them from engaging in certain academy related activities.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is to fulfil our contractual obligation to offer the student online courses.

Your information is securely stored and will be held for a period of 7 years unless you request to remove your personal records.

How we use collected information

The academy may collect and use students’ personal identification information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalise user experience
    We may use information in the aggregate to understand how our students as a group use the services and resources provided in our academy.
  • To send periodic emails
    We may use student email addresses to send students information and updates pertaining to their order. Student email addresses may also be used to respond to student enquiries, questions, or other requests.

Sharing your personal information

We do not sell, trade, or rent student personal identification information to others.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request.

Third party websites

Students may find advertising or other content in our academy that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our academy. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our students, is subject to that website’s own terms and policies.

Changes to this privacy policy

The academy has the discretion to update this privacy policy at any time. We encourage students to check this page frequently for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By enrolling in the academy, you signify your acceptance of this privacy policy. If you do not agree to this privacy policy, please do not enrol in the academy. Your continued enrolment in the academy following the posting of changes to this privacy policy will be deemed your acceptance of those changes.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by contacting us